Yango: taxi, food, delivery is an app designed to facilitate movement within cities by offering ride-hailing and delivery aggregation services. Users can book rides to various destinations or arrange deliveries, managing these services directly through the app. It operates as an international service across 19 countries, including Ghana, Cote d’Ivoire, Cameroon, Senegal, and Zambia. The app aims to provide a convenient way to order transportation and delivery options.
Service Class Selection
The app allows users to choose from several service classes for their taxi rides, balancing comfort and price. Start is available for short trips, while Economy is designed for quick car access. For those prioritizing comfort, the Comfort class offers a more relaxed ride experience. Additionally, The Fastest option prioritizes speed by connecting users with the closest available taxi, irrespective of the service class.
Ride Safety Features
Yango integrates features focused on user safety during rides. Before a pick-up, the app displays details about the driver, including their name and rating, as well as the vehicle information. Users also have the option to share their ride details with others, allowing chosen contacts to track their location throughout the journey.
Smart Destination Suggestions
The app incorporates smart destination features to streamline the booking process. It can suggest common destinations based on a user’s ride history. For instance, if a user frequently orders a taxi home on weekday evenings, the app might proactively suggest ‘home’ as a destination for subsequent orders.
Multiple Destinations in One Route
For trips involving several stops, Yango supports adding multiple destinations within a single ride order. This allows users to plan a route that includes various stops, such as picking up children from school, dropping off a friend, and making a quick shopping stop, with the app recalculating the route for the driver accordingly.
Ordering for Others
Users can order rides for friends and family members through the Yango app. This feature enables booking a taxi for someone else, whether it’s for a doctor’s appointment, a special pick-up, or ensuring friends get home safely after an outing. The app supports ordering up to three cars simultaneously for different individuals.
Referral Discounts
The app offers a referral program where users can earn discounts on their rides. By sharing a personal promo code with friends, users receive bonuses when their invited friends complete their first ride using the Yango app.
Yango functions as an informational service, connecting users with mobility and delivery aggregators, and is not a direct transportation or taxi services provider. Feedback can be shared via the support form at yango.com/en_int/support/.
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